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Customer Support

Answers should be easy to find. Browse our top customer service questions below, If you still can’t find what you’re looking for, contact us by the method most convenient for you.

How Do I?

  • Find Branch Hours
  • Update My Address or Other Contact Information: Log in to Internet Banking, and choose “Customer Service” on the left menu.
  • Enroll in Internet Banking: Enroll now.
  • Set Up or Change Account Alerts: Log in to Internet Banking, and choose “Customer Service” on the left menu.
  • Retrieve My User ID: Get login assistance.
  • Reset My Password: Get login assistance.
  • View, Print or Save Online Statements: Log in to Internet Banking

General Banking Questions

Contact your nearest branch to ask about general topics, including:

  • Money Orders and Cashier’s Checks
  • Safe Deposit Boxes
  • Wire Transfers

How Do I?

  • View My Account(s): Log in to Internet Banking.
  • Request a New Checking or Savings Account: Apply for a checking account online.
  • Change the Name on My Account(s): Contact your nearest branch, call 767-255-2300
  • Order Checks: Log in to Internet Banking
  • Add Someone to My Account:

    Contact your nearest branch

General Banking Questions

Call Customer Service or contact your local branch to ask about topics, including:

  • Stop Payment on a Check

Report Lost or Stolen Cards/Accounts

  • Report Lost or Stolen Credit Cards: Please Call 800-847-2911

How Do I?

  • Report Fraud, Identity Theft or Suspicious Emails: Call 767-255-2647
  • Dispute an Unauthorized Charge: Call 767-255-2317
  • Place a Stop Payment on a Cheque: Please call the 767-255-2647
  • Report Lost or Stolen Credit Cards: Please Call 800-847-2911

767.255.2300

Live Chat is available during these hours –

Monday to Thursday
8:00 AM – 4:00 PM

Friday
8:00 AM – 5:00 PM

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Daily Rates

INTEREST RATES
12 to 24 Month CD $5,000 to $500,000: 2.05% Above $500,000: 2.05%
36 to 48 Month CD $5,000 to $500,000: 2.10% Above $500,000: 2.25%
Savings  2.0%

Updated October 22ND 2019

CURABRBCBDSELL
USUSD2.67002.68822.7169
UKGBP3.3166

3.4346

3.6276

EUEUR

2.8471

2.9131

3.1331

CADCAD1.95071.9757

2.1467

BDSBDS1.34321.34321.3568
TTDTTD0.4381
* Rates are provided for information purposes only and are subject to change.

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