Top Questions

Answers should be easy to find. Browse our top customer service questions below, If you still can’t find what you’re looking for, contact us by the method most convenient for you.

If you remember your User ID, you can reset your password by clicking on the “Forgot Password?” link on the login page.
If you do not remember your User ID, please contact Customer Support Department at (767) 255-2300, WhatsApp at (767) 265-2300 or Live Chat at nbdominica.com.

When you sign up for MoBanking, the representative will provide you with your mobile ID. If you forget your mobile ID, please contact Customer Support Department at (767) 255-2300, WhatsApp at (767) 265-2300 or Live Chat at nbdominica.com.

In these how-to videos, you will learn how to add and pay peers and merchants.

There is no limit for transfers between your own accounts; however, a maximum of $5,000 is allowed per transfer to third parties.

You can change your email address in MoBanking, by updating the “Email” tab in the “settings” menu  OR by filling out the MoBanking Amendment Form with your new email address and delivering it to any of our branches.

  • A Valid Government Issued Photo ID, (e.g., passport, driver’s license or Social Security card).
  • Proof of Address
  • $100

Browse FAQs by Topic

Get in touch - at your convenience

Visit a Branch

Hillsborough Street, Bayfront Branch and Portsmouth Branch

Monday – Thursdays:
8:00 a.m. to 2:00 p.m.
Fridays:
8:00 a.m. to 4:00 p.m.

Canefield Branch

Monday – Thursdays:
8:00 a.m. to 3:00 p.m.
Fridays:
8:00 a.m. to 4:00 p.m.

Please select a title for your message
Sorry, this action is not allowed.

Daily Rates

INTEREST RATES
12 to 24 Month CD $5,000 to $500,000: 2.05% Above $500,000: 2.05%
36 to 48 Month CD $5,000 to $500,000: 2.10% Above $500,000: 2.25%
Savings  2.0%

Updated October 22ND 2019

CURABRBCBDSELL
USUSD2.67002.68822.7169
UKGBP3.3166

3.4346

3.6276

EUEUR

2.8471

2.9131

3.1331

CADCAD1.95071.9757

2.1467

BDSBDS1.34321.34321.3568
TTDTTD--0.4381
* Rates are provided for information purposes only and are subject to change.

Customer login

Login to your mobile banking account with your NBD username and password

Username
Password
Forgot your password?
Register