Top Questions
Answers should be easy to find. Browse our top customer service questions below, If you still can’t find what you’re looking for, contact us by the method most convenient for you.
If you remember your User ID, you can reset your password by clicking on the “Forgot Password?” link on the login page.
If you do not remember your User ID, please contact Customer Support Department at (767) 255-2300, WhatsApp at (767) 265-2300 or Live Chat at nbdominica.com.
When you sign up for MoBanking, the representative will provide you with your mobile ID. If you forget your mobile ID, please contact Customer Support Department at (767) 255-2300, WhatsApp at (767) 265-2300 or Live Chat at nbdominica.com.
In these how-to videos, you will learn how to add and pay peers and merchants.
There is no limit for transfers between your own accounts; however, a maximum of $5,000 is allowed per transfer to third parties.
You can change your email address in MoBanking, by updating the “Email” tab in the “settings” menu OR by filling out the MoBanking Amendment Form with your new email address and delivering it to any of our branches.
- A Valid Government Issued Photo ID, (e.g., passport, driver’s license or Social Security card).
- Proof of Address
- $100
